Barbers Network ("we," "our," "us") provides a platform that connects users with independent service professionals. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following information:
- Account Information: name, phone number, email, profile details
- Booking Information: services requested, appointment details, pricing, status
- Location Information: approximate or precise location during booking and service delivery (if enabled)
- Payment Information: transaction details (we do not store full card details)
- Device and Usage Information: IP address, device type, app activity, logs
2. How We Use Information
We use your information to:
- Create and manage your account
- Facilitate bookings and service delivery
- Process payments and payouts
- Provide support and resolve disputes
- Improve app performance and user experience
- Prevent fraud, abuse, and unauthorized activity
- Comply with legal obligations
3. Sharing of Information
We may share information:
- Between users and service professionals to complete bookings
- With payment processors and technology providers
- With legal authorities when required by law
We do not sell personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Facilitate bookings and service delivery
- Process payments and payouts
- Provide support and resolve disputes
- Improve app performance and user experience
- Prevent fraud, abuse, and unauthorized activity
- Comply with legal obligations
3. Sharing of Information
We may share information:
- Between users and service professionals to complete bookings
- With payment processors and technology providers
- With legal authorities when required by law
We do not sell personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS and Text Messaging
When you provide your mobile number, Barbers Network Inc may send you text messages related to your account and your bookings. These messages are transactional only — we do not send marketing or promotional text messages.
Messages you may receive include:
- Account verification codes
- Booking confirmations, reminders, and status updates
- Service start and service completion codes
- Provider arrival and availability updates
- Receipt links after a completed service
Message frequency varies based on your booking activity. Message and data rates may apply. Reply STOP to any message to cancel SMS messages.
Reply HELP for assistance, or contact us at support@barbersnetwork.com. You can also manage which notifications you receive by channel from
Profile → Notification Preferences in your account. Opting out of SMS does not delete your account and does not affect email or in-app
notifications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories
exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Retention
We retain information for as long as needed to operate the platform, comply with legal obligations, resolve disputes, and enforce our policies.
6. Security
We use reasonable technical and organizational safeguards to protect your data. No system is completely secure.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account/data
- Withdraw consent for certain processing
To exercise these rights, contact us at support@barbersnetwork.com.
8. Children's Privacy
The platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform means you accept the updated policy.
10. Contact
Barbers Network Inc
131 Continental Dr, Suite 305
Newark, DE 19713
US
support@barbersnetwork.com